Shipping & returns
Delivery in the Netherlands
Order €250 or more? We deliver your furniture free of charge to your home.
Order below €250? We charge €15 delivery costs.
Please check in advance whether the furniture fits through doors, staircases or in the lift before placing your order. You are responsible for arranging a moving or goods lift if needed. If the furniture does not fit at the time of delivery, we will deliver up to the first doorstep.
Assembly service: €119. We professionally assemble your furniture and take the packaging material with us.
Please note: additional transport costs apply for delivery to the Wadden Islands.
*Free delivery does not apply to sale items and vintage/young design furniture. Free delivery only applies to the first delivery attempt. Each additional attempt costs €75.
Delivery outside the Netherlands
- Belgium: delivery €50. Unfortunately, we cannot offer assembly for our Belgian customers.. Delivery to Belgium may take longer than the delivery time stated on the order confirmation.
- Other European countries: rate on request via [email protected].
Return conditions
- Register your return within 14 days after delivery.
- You then have another 14 days to send the product back.
- The item must be unused, undamaged and, if possible, in the original packaging.
- Not returnable: vintage, young design, custom-made, outlet, and in-store purchases.
- Special orders or custom-made products (e.g. custom tables or specially upholstered chairs) cannot be returned.
- If a product is returned damaged or incomplete, repair costs will be charged to the customer.
- For business customers, no right of withdrawal or cooling-off period applies. Business purchases cannot be cancelled or returned.
Return costs
The shipping costs for returning are the responsibility of the customer:
- Table (NL): €175
- Sofa (NL): €225
- Chair (NL): €75 + €10 per additional chair
- Other furniture and international returns: price on request
You can also arrange the return transport yourself. In that case, please make an appointment with us for a suitable time.
Tip: always send return shipments with a tracking number and keep this until the return has been processed.
Contact us
Please contact us before returning a product via [email protected] or call +31 (0)75 711 3930. We will then advise you on the best way to return the product.
Return address
Products can be returned to our warehouse:
De Machinekamer
Fokkemast 23
1551ND Westzaan