Privacy
Sav & Økse, located at Stormhoek 39, 1506 SW Zaandam, Nieuw Amsterdamlaan 15-17, 3526 AE Utrecht and Schiedamse Vest 67-71, 30112 BE Rotterdam, is responsible for the processing of personal data as outlined in this privacy statement.
Sav & Økse respects the privacy of all users of its site and ensures that the personal information you provide to us is treated confidentially. We use your data to process your order as quickly and easily as possible. We will never sell your data to third parties and will only share relevant data with third parties involved in processing your order.
Contact details
Address: Stormhoek 39, Zaandam
Nieuw Amsterdamlaan 15-17, Utrecht
Schiedamse Vest 67-71, Rotterdam
Email:[email protected]
Tel:+31 (0) 757113930
Personal data
Sav & Økse processes your personal data because you use our services and/or because you provide it to us yourself. The data is stored on secure servers of demachinekamer.nl or those of a third party.
Below is an overview of the personal data we process:
- First and last name
- Gender
- Address details
- Telephone number
- Email address
- IP address
- Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by phone
- Location data
- Data about your activities on our website
- Internet browser and device type
- Bank account number
Special and/or sensitive personal data we process
Our website and/or service does not intend to collect data about website visitors who are under 16 years old, unless they have permission from a parent or guardian. However, we cannot verify whether a visitor is over 16. We therefore recommend that parents be involved in their children's online activities, to prevent data from being collected without parental consent. If you believe that we have collected personal data about a minor without such consent, please contact us at [email protected] and we will delete this information.
Purpose and legal basis for processing personal data
Sav & Økse processes your personal data for the following purposes:
- Handling your payment
- Sending our newsletter and/or promotional material
- To contact you by phone or email if necessary to carry out our services
- To inform you about changes to our services and products
- To deliver goods and services to you
- Sav & Økse also processes personal data when legally required, such as for tax purposes
Automated decision-making
Sav & Økse does not make decisions based on automated processing that could have significant consequences for individuals. This concerns decisions made by computer programs or systems, without human involvement (such as a Sav & Økse employee).
How long we retain personal data
Sav & Økse does not retain your personal data longer than necessary to achieve the purposes for which it was collected. We apply the following retention periods:
Customer data, such as name, address and purchase history, is stored for 30 years to support repeat purchases, reupholstery, etc. Sav & Økse products have a long lifespan and we want to ensure we can always offer quality customer service.
Sharing personal data with third parties
Sav & Økse shares your personal data with third parties only when necessary for executing the agreement or to comply with legal obligations. We sign data processing agreements with third parties who process data on our behalf to ensure the same level of security and confidentiality. Sav & Økse remains responsible for these processes.
Cookies or similar technologies we use
Sav & Økse uses functional, analytical and tracking cookies. A cookie is a small text file stored in your browser upon your first visit to this website. These cookies ensure the website functions properly and remember your preferences. They are also used to optimize the site and personalize content and advertisements based on your browsing behavior.
When you first visited our website, we informed you about these cookies and requested your consent to place them.
You can disable cookies by setting your browser to no longer store cookies. You can also delete all previously stored data via your browser settings.
More information: https://veiliginternetten.nl/themes/situatie/cookies-wat-zijn-het-en-wat-doe-ik-ermee/
Accessing, modifying, or deleting data
You have the right to access, correct, or delete your personal data. You may also withdraw consent or object to the processing of your personal data by Sav & Økse, and you have the right to data portability. This means you can request us to send the personal data we have about you to yourself or a third party.
Send any request regarding access, correction, deletion, data transfer, withdrawal of consent or objection to [email protected].
To ensure the request was made by you, please attach a copy of your ID. In this copy, black out your photo, MRZ (machine readable zone), passport number, and citizen service number (BSN) to protect your privacy. We will respond as soon as possible, but within four weeks.
You can update your details or unsubscribe at the bottom of each newsletter.
Sav & Økse also informs you of your right to file a complaint with the national data protection authority, the Dutch Data Protection Authority (Autoriteit Persoonsgegevens): https://autoriteitpersoonsgegevens.nl/en/contact-dutch-dpa/contact-us
You can also update your data or unsubscribe at the bottom of every mailing.
How we secure personal data
Sav & Økse takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. If you believe your data is not properly secured or there are signs of misuse, please contact our customer service or email [email protected].